OSHKOSH, Wis. (Nov. 29, 2023) — Fox World Travel, a leading travel company in the nation that is recognized on the Forbes list of America’s Best Small Employers 2023, is proud to announce it is a winner of the silver award from the 2023 Travel Weekly Magellan Awards in the Online Travel Services category for its customized information technology (IT) chat solution to its online booking interface, SAP Concur.
“Our custom-built chat integration was a game-changer for increasing customer communication in the travel industry. This unique solution sets us apart from our competitors,” explained Ben Claxton, online technology manager at Fox World Travel. “Developed by our in-house team, this click-to-chat option is available during each step of the traveler’s booking journey and allows customers to get answers immediately if they get stuck in any point of the booking process, preventing any frustrations while working with Fox. It’s just one more way Fox thinks outside the box for innovative solutions for our customers.”
The Travel Weekly Magellan Awards are the premier awards for the travel industry, honoring the best in travel and saluting the outstanding travel professionals behind it all. Travel Weekly accepted nominations from across the globe and applications were judged by a group of peers in the travel industry. Winners are held to the highest standard of excellence and represent the best in the travel industry.
Executive vice president and editor-in-chief at Travel Weekly, Arnie Weissman explained in part in a letter regarding the winners, “Magellan winners are those marketers and designers whose exploration of travel’s possibilities rings true and stands out. Their carefully crafted communications, whether spoken, printed, posted, broadcast, streamed or tweeted, expand the possibilities of what travel can mean.”
Fox World Travel offers a diverse portfolio of vacation travel, business travel, meeting planning and incentive travel. The team at Fox provides trusted expertise and customized travel solutions to local communities and national clients. To learn more about Fox World Travel, visit foxworldtravel.com.
