TAPFIN Surpasses Competitors in Service Capabilities, Market Success and Geographic Coverage
MILWAUKEE, Jan. 9, 2014 /PRNewswire/ — ManpowerGroup Solutions’ Managed Service Provider (MSP), TAPFIN, is the top performer among MSP service providers in Everest Group’s first MSP report, MSP — Service Provider Landscape with PEAK Matrix™ Assessment 2013. TAPFIN surpassed the competition in each evaluation category, emerging as the clear industry leader.
The PEAK Matrix is Everest Group’s proprietary approach to assessing the market success and overall delivery capability of MSP providers. Providers are evaluated on scale, scope, technology capability and delivery footprint. TAPFIN is the only provider to receive high marks in each category, earning the strongest placement on the matrix among the top quartile providers, designated as “Leaders” by Everest Group.
“More than ever, organizations want to deliver on their strategies and drive faster time to value, a goal that is increasingly dependent on talent,” said Kip Wright, ManpowerGroup Solutions Senior Vice President and TAPFIN General Manager. “Clients look to TAPFIN for thought leadership and comprehensive business strategy development, not just simple process management. Our superior position in the Everest Group report reinforces our ability to deliver complex talent strategy that is reinforced with cost management, standardized processes, performance tracking and an unsurpassed global footprint.”
The PEAK Matrix is the latest in a series of industry accolades for TAPFIN. In an October report from Everest Group, TAPFIN was named the largest global MSP in terms of spend and overall global market share. In 2013, Staffing Industry Analysts named TAPFIN a top performer in a customer loyalty survey and, in a separate report, the largest global temporary/contract managed service provider and the leader among both hybrid MSPs and temporary/contract vendor-neutral MSPs.
“We’re proud to have earned the top leadership position in the industry, and we’re committed to setting new benchmarks focused on talent, investments and capabilities to continually help our clients achieve their goals and outperform the competition,” said Wright.
For more information about Everest Group’s report, MSP — Service Provider Landscape with PEAK Matrix™ Assessment 2013, click here.
