MADISON, WI – FEBRUARY 11, 2013 – ABR Employment Services announced today it has been named to Inavero’s 2013 Best of Staffing™ lists of award winners. Presented in partnership with CareerBuilder, the fourth annual Best of Staffing lists provide the only statistically valid, objective, service quality benchmarks in the industry and reveal which staffing agencies are delivering exceptional service to their clients and the permanent and temporary employees for whom they find jobs. This year’s lists highlight a growing divide among the industry’s leaders and laggards, and identifies ABR Employment Services as one of the best staffing agencies for companies and job candidates to call when they are in need.
Utilizing the Net Promoter® methodology, the 2013 Best of Staffing winners achieved satisfaction scores more than double the industry average. This stark contrast in scores is a clear indication that the firms who have earned their way onto the 2013 Best of Staffing lists truly stand out for their service quality. ABR Employment Services received satisfaction ratings of 9 or 10 out of 10 from 70.2 percent of their permanent and temporary employees, significantly higher than the industry’s average of 48 percent. ABR also received satisfaction ratings of 9 or 10 out of 10 from 70.5 percent of their clients, significantly higher than the industry’s average of 39 percent.
“Less than 1% of staffing firms in North America have been named to the Best of Staffing Lists for Client and Talent Satisfaction,” Jim McNett, CEO, said. “We are proud and honored to be recognized for our efforts in this way.”
“Staffing agencies have proven to successfully connect companies with permanent and temporary employees”, said Inavero Founder and CEO, Eric Gregg. “Since the end of the recession, the staffing and recruiting industry has created more jobs than any other single industry in the country**, yet so many companies and job candidates don’t take advantage of this expertise and resource.”
About ABR & Inavero
Founded in 1987, ABR Employment Services (www.abrjobs.com) provides administrative, call center, light industrial and skilled industrial employment opportunities to Talent and Workforce Solutions to companies throughout Wisconsin. ABR is a 2013 Best of Staffing Talent and Best of Staffing Client company.
Inavero administers more staffing agency client and talent satisfaction surveys than any other firm in the world. Inavero’s Best of Staffing™ is the nation’s only award that recognizes staffing agencies that receive remarkable reviews from their clients and the people they help find jobs (employed talent). The Best of Staffing winner lists are a central place that businesses and talent go to find the best staffing agencies to call when they are in need.
®Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.
**Bureau of Labor Statistics
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