BBB: Gadgets, gift cards and more – don’t fall victim to a Father’s Day shopping scam

Susan Bach, Director of Communications
PHONE: 414- 847- 6085

FAX: 414-302- 0355

E-MAIL: sbach@wisconsin.bbb.org

WISCONSIN BETTER BUSINESS BUREAU

Gadgets, gift cards and more – don’t fall victim to a Father’s Day shopping scam

June 9, 2012, Milwaukee, Wis. — According to the US Census Bureau, there are 70.1 million fathers across the nation – that’s a whole lot of dads, and whole lot of Father’s Day gift givers that could fall victim to a shopping scam.

As we look to celebrate this special day with the men we love, it’s important to know how to spend money wisely on the perfect gift for Dad. Better Business Bureau (BBB) has some suggestions.

“Whether you’re looking to get Dad something traditional like a watch, or something flashier like the latest electronic gadget, check out the business first,” noted Randall Hoth, Wisconsin BBB president/CEO. “These gifts can get expensive. Always make sure to get information on refund, exchange and warranties in writing. Don’t hesitate to ask if there is a return time limit, and get a gift receipt to enclose with your gift in case Dad needs to take it back.”

BBB offers the following ideas and tips for Father’s Day gifts:

Gift Cards and Certificates: Check the terms and conditions of any gift card or certificate prior to purchase to ensure that the expiration date and any other conditions won’t be problematic. If you are giving a gift card to someone who will make online purchases, be sure the gift card is redeemable for Internet shopping and not just for in-store use.

Electronics: Whether you plan to give Dad a camera, GPS system, phone, music player, DVD player or other electronic device, be sure that you don’t remove it from its box before wrapping it up as a gift. Many electronics stores require the original packaging in order to process returns or exchanges.

Recreational Rentals: If you’re interested in renting ATVs, campers, canoes, kayaks, motorcycles or other recreational equipment this Father’s Day, be sure that you get a written contract that includes details such as the base rental cost, daily fees, insurance and time restrictions. Also, take the time to visually inspect the rental and get written proof of any existing damage before renting the equipment.

Guides, Tours and Classes: Fishing, sightseeing, skydiving and golf lessons are a fun way to celebrate and spend time with Dad. However, it’s important to get details about these classes and adventures in writing and in advance of the trip. Be sure to clarify all of the factors listed below:

•Are reservations required and if so, by when?

•What are the total costs and features?

•What services and equipment are included?

•Are taxes or any other charges added?

•Are there any restrictions or special time requirements?

•Are there any cancellation or refund penalties or policies?

For more information or further inquiries, please contact the Wisconsin BBB at www.wisconsin.bbb.org or 414-847-6000 (metro Milwaukee), 920-734-4352 (Appleton), 608-268-2221 (Madison) or 1-800-273-1002 (elsewhere in Wisconsin). For timely news, tips and advice, follow the Wisconsin BBB on Twitter or “like” us on Facebook.

About BBB

BBB is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. BBB provides objective advice, free business BBB Reliability ReportsTM and charity BBB Wise Giving ReportsTM, and educational information on topics affecting marketplace trust. To further promote trust, BBB also offers complaint and dispute resolution support for consumers and businesses when there is difference in viewpoints. Although the first BBB was founded in 1912, the Wisconsin BBB began in 1939. Today, 125 BBBs serve communities across the U.S. and Canada, evaluating and monitoring more than four million local and national businesses and charities. Please visit www.bbb.org for more information about BBB.