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M3: Maggie Tirschman named 2012 Outstanding CSR of the Year in Wisconsin, qualifies for national award

Contact Julie Redders, Marketing Manager

Maggie Tirschman, Account Manager at M3 Insurance, was recently named 2012 Outstanding Customer Service Representative of the Year for the state of Wisconsin by The National Alliance for Insurance Education & Research. This award recognizes the exceptional contributions and commitment of those who serve clients within the insurance industry. She is now one of 36 individuals eligible to compete for the national honor which carries a $2,000 cash award and a scholarship for the recipient’s employer to any program offered by The National Alliance.

To qualify for the top state honor, Maggie submitted an essay on the following topic: “Given the emphasis that many of your Commercial Lines and Personal Lines clients place on price, identify and explain four important actions your companies have taken, or could take, to help you and your agency become more competitive.” Additionally, she was selected for having demonstrated commendable service to her agency, her industry and her community.

According to Chris Kenyon, M3 Sr. Account Executive/Partner, “Maggie is a stand-out asset on my team. Her positive attitude, consistent dedication, and perpetual efforts to improve the client experience help to provide our clients with valuable and timely information that positively impacts their business.”

Employed at M3 since 2008, Maggie supports the agency’s efforts to build and maintain effective client relationships. She works with the sales staff to place new business, process renewals and policy changes, and serve as the liaison with insurance carriers. Maggie is a licensed property and casualty agent in Wisconsin and currently holds Certified Insurance Service Representative (CISR) and Certified Insurance Counselor (CIC) designations, and will be pursuing her Chartered Property Casualty Underwriter (CPCU) designation starting in the fall.

About M3

Founded in 1968, M3 Insurance is Wisconsin’s largest independent commercial insurance agency, providing employee benefits, property & casualty, executive benefits and employer-sponsored retirement plans. The professionals at M3 are aligned to specialized industry groups, serving clients across the country from five Wisconsin offices. M3 is consistently ranked in the top 1% of insurance brokers nationwide and has been named to the list of Best Places to Work in Insurance by Business Insurance magazine.

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