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TDS Metrocom: Customer Demand Spurs New TDS Metrocom Product Offerings for Local Businesses
3/23/2004

CONTACT: Sarina Gleason
Manager - Public Relations
TDS Metrocom
517-381-6520 or 877-263-3806
sarina.gleason@tdsmetro.com

One-stop shopping for phone service becomes more popular with small businesses

TDS Metrocom is now offering local businesses bundled packages that include unlimited local calling, long-distance options and an array of popular features - all for one monthly price. The TDS Essentials and TDS Essentials Plus packages are a result of the rising demand from small businesses for simpler phone service choices and the increasing competitive offerings from other providers in the telecommunications marketplace.

The appeal these types of bundled product offerings have on smaller businesses is based on a set monthly price, the popularity of features included, and the various other options such as DSL, toll-free service and unlimited long-distance that can be added to the packages. "The sense of having 'one-stop shopping' and getting everything they need for one set price each month is important to smaller businesses," says Michele Falkner, manager of commercial marketing at TDS Metrocom. "It keeps things simple."

Both TDS Essentials packages are available to businesses with five lines and under and each has a 30-day satisfaction guarantee. Package features include unlimited local calling, call forward, remote access, three-way conference calling, call waiting, hunting and call transfer. Caller ID and voicemail are also included in the Essentials Plus package. The Essentials Package price is $29.99 per month and Essentials Plus is $36.99 per month. Long-distance options, including unlimited long-distance for $18 more per month, are also available.

A DSL Starter Pack that includes a bi-directional speed of 256K, five E-mail accounts and a Dynamic IP address is also available for $29.95 per month. Customers must have one of the TDS Essentials phone packages to be eligible for the Starter Pack.

"Customers asked for it and TDS Metrocom answered by delivering competitive and all inclusive packages that will meet their everyday business needs," says Falkner.

TDS Metrocom, part of the TDS family of telecommunications companies, is a competitive local telecommunications provider established in 1997 that serves key markets in Wisconsin, Illinois Michigan, Minnesota and North Dakota. TDS, a Fortune 500 company, is a Chicago-based telecommunications corporation founded in 1969 with established local wireline and wireless businesses and rapidly growing competitive local phone service operations. Through its strategic business units and business unit divisions, TDS Metrocom, TDS Telecom and U. S. Cellular, TDS provides service to customers in rural and suburban markets around the country. The company employs approximately 10,900 people and serves more than five million local telephone and wireless customers in 36 states. TDS Metrocom can be accessed through the Internet at www.tdsmetro.com.
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