Midwest Miles Program Earns Freddie Award for Best Customer Service Third Year in a Row

MILWAUKEE, April 28 /PRNewswire/ — Midwest Airlines took home another “best” award when its popular frequent flyer program — Midwest Miles — earned the Freddie Award for Best Customer Service at the 20th Annual Freddie Awards on April 24 in Phoenix. It is the third consecutive year the airline has won the coveted award.


Founded in 1988 by Randy Petersen, publisher of Inside Flyer magazine, and named after the late Sir Freddie Laker, the British aviation entrepreneur, the Freddie Awards recognize excellence in frequent travel programs. Award recipients are determined by members of frequent flyer programs worldwide, who vote online for their favorites in nine categories.


“Receiving this award for the third straight year is testament to our employees’ commitment to taking care of our customers,” said Scott R. Dickson, Midwest Airlines senior vice president and chief marketing officer. “It’s extremely gratifying that travelers recognize our efforts to provide exceptional customer service and a rewarding loyalty program.”


In addition to its first place win for customer service, the Midwest Miles program also placed in the top four in five other categories: Best Award, Best Web Site, Best Bonus Promotion, Best Award Redemption and Program of the Year.


Midwest Airlines has been named best airline by industry publications and frequent travelers more than 50 times since 1990.


Midwest Airlines features jet service throughout the United States, including Milwaukee’s most daily nonstop flights and best schedule to major destinations. Catering to business travelers and discerning leisure travelers, the airline earned its reputation as “The best care in the air” by providing passengers with impeccable service and onboard amenities at competitive fares. More information is available at http://www.midwestairlines.com/.


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Source: Midwest Airlines


CONTACT: Michael Brophy of Midwest Airlines, +1-414-570-4206, mobile,
+1-414-721-1411,
Michael.Brophy@midwestairlines.com


Web site: http://www.midwestairlines.com/