Travel Assistance Call Volume up 10 percent due to rise in Airline Bankruptcies
STEVENS POINT, Wis., April 4, 2008 /PRNewswire/ — On the heels of AIG Travel Guard coming to the aid of travelers impacted by the shutdown of Aloha Airlines earlier this week, the company announced that it will also provide free emergency travel assistance services to all passengers of ATA Airlines*. ATA Airlines announced on April 3 that they will also be ceasing operations. AIG Travel Guard is offering to help travelers rebook flights on other air carriers, arrange for extended hotel accommodations for those currently stranded at their destinations, and help with other emergency travel needs. Travel Guard’s assistance team has already seen a 10 percent increase in call volume due to the recent bankruptcies and expects more throughout the weekend as passengers seek assistance with salvaging their vacation plans. Travelers wishing to take advantage of these complimentary emergency travel assistance services can call AIG Travel Guard’s 24-hour emergency hotline at 1-888-637-1739*.
AIG Travel Guard is one of the nation’s leading providers of travel insurance and assistance services plans. For more information about Travel Guard, travelers can visit http://www.travelguard.com/ or call Travel Guard’s World Service Center at 1-800-826-1300.
AIG Travel Guard is one of America’s leading providers of travel insurance plans for more than 6 million travelers each year. Travel insurance plans through AIG Travel Guard are distributed by more than 12,000 travel agents across the United States.
Travel insurance plans through AIG Travel Guard may include coverage for trip cancellation, travel interruptions and delays, emergency medical expenses, medical evacuation expenses, and lost or delayed baggage. Most plans also include 24-hour travel assistance services* for emergency medical assistance, last-minute or emergency travel changes, lost luggage tracking, pre-trip travel advice, and more.
AIG Travel Guard is a wholly owned subsidiary of AIG Travel, Inc., a subsidiary of American International Group, Inc. (AIG). American International Group, Inc. (AIG), a world leader in insurance and financial services, is the leading international insurance organization with operations in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional and individual customers through the most extensive worldwide property- casualty and life insurance networks of any insurer. In addition, AIG companies are leading providers of retirement services, financial services and asset management around the world. AIG’s common stock is listed on the New York Stock Exchange, as well as the stock exchanges in Ireland and Tokyo.
The travel Insurance in the plans offered through AIG Travel Guard is underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a subsidiary of American International Group, Inc. with its principal place of business in New York, NY. The Policy will contain reductions, limitations, exclusions, and termination provisions. All coverages may not be available in all states.
* Non insurance services are provided by AIG Travel Assist.Contact: Carol Mueller/Dan McGinnity
cmueller@aig.com
AIG Travel Guard
800-826-7791 ext. 13050/14850
dmcginnity@aig.com
First Call Analyst:
FCMN Contact:
Source: AIG Travel Guard
CONTACT: Carol Mueller, 1-800-826-7791, ext. 13050, cmueller@aig.com, or
Dan McGinnity, 1-800-826-7791, ext. 14850, dmcginnity@aig.com, both of AIG
Travel Guard
Web site: http://www.travelguard.com/
