Customers traveling to, from, or through the state may rebook without service charge to avoid storm
EAGAN, Minn.–(BUSINESS WIRE)– Due to the forecast for severe weather conditions throughout the portions of the Upper Midwest, Northwest Airlines has issued temporary travel reaccommodation options for customers scheduled to travel Thursday, April 10 or Friday, April 11, 2008. The temporary reaccommodation options allow customers to travel earlier or later than originally scheduled without penalty.
Customers with confirmed tickets for travel on Thursday, April 10 or Friday, April 11, and traveling to, from or through the state of Minnesota, may reschedule their travel through April 25, 2008, without incurring a service charge.
Northwest Airlines has also issued an embargo for Unaccompanied Minors, Unaccompanied Adults with Disabilities and pets for all flights connecting through or landing at the Minneapolis/St. Paul International Airport after 3 p.m. Thursday, April 10, 2008.
Rebook online at nwa.com
Northwest customers who desire to change their travel plans in accordance with the temporary reaccommodation guidelines can quickly and easily rebook travel online at nwa.com using the Manage My Reservations feature.
Customers with Personal Data Assistants (PDAs) and web-based cell phones can also easily rebook travel via nwa.com or mobile.nwa.com.
In addition to rebooking at nwa.com, customers can also contact Northwest Reservations at 1-800-225-2525 for assistance.
Monitor status of flight at nwa.com
Northwest is also urging customers to check the status of their flights before departing for the airport. In addition to Northwest’s toll-free automated flight information line at 1-800-441-1818, customers are advised to monitor the status of their flight online at www.nwa.com.
My NWA Info Option
Through nwa.com, customers can also take advantage of the airline’s convenient “My NWA Info” flight status notification options, which proactively contact customers via telephone or email with the most current flight information. Northwest is encouraging customers to sign up for “My NWA Info” service and provide Northwest with the appropriate contact information.
Northwest Airlines is one of the world’s largest airlines with hubs at Detroit, Minneapolis/St. Paul, Memphis, Tokyo and Amsterdam, and approximately 1,400 daily departures. Northwest is a member of SkyTeam, an airline alliance that offers customers one of the world’s most extensive global networks. Northwest and its travel partners serve more than 1,000 cities in excess of 160 countries on six continents.
